Thank you for choosing Credilio and subscribing to our services. We strive to provide you with the best experience possible. However, we understand that circumstances may arise where you may need to request a refund. This refund policy outlines the terms and conditions governing refund requests for our subscription-based services.
- Refund Eligibility:
- Subscriptions: Refunds for subscription fees are available within 7 calendar days from the date of initial
- Promotional Offers: Refunds for promotional offers are subject to specific terms and conditions mentioned in the respective
- Customized Solutions: Refunds for customized solutions or services may have different eligibility criteria based on the nature of the Please refer to your service agreement or contact our customer support for more information.
- Refund Process:
- To request a refund, you must contact our customer support team via email@example.com or through our call centre available at 7900033833.
- Your refund request should include:
- Your name and contact
- Subscription details (e.g., subscription plan, invoice number, transaction ID).
- Reason for the refund request, providing as much information as
- Our customer support team will review your refund request and respond within 2 business days.
- If your refund request is approved, we will initiate the refund The refund will be issued through the original payment method used during the purchase within 7-10 business days.
- Refund Considerations:
- Refunds will only be provided for unused portions of the subscription No refunds will be issued for any portion of the subscription period that has already been utilized.
- Refunds will be processed in the same currency as the original
- Depending on your payment provider and location, additional fees, such as transaction or currency conversion fees, may These fees are non-refundable.
- We reserve the right to deny refund requests in cases of suspected abuse, fraudulent activity, or violation of our terms of
- Refunds for subscription services purchased through third-party platforms (e.g. marketing partners) are subject to the refund policies of those
- Modifications to the Refund Policy:
- Credilio reserves the right to modify or update this refund policy at any Changes will be effective immediately upon posting the revised policy on our website.
- It is your responsibility to review this refund policy periodically to stay informed about any updates or
Please note that this refund policy applies only to subscription-based services. For other products or services, different refund policies may apply. For more information or assistance, please contact our customer support team.
By subscribing to our services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this refund policy.